TallSlim Tees

Return and Exchange policy FAQ

Frequently asked questions about returns, refunds, and exchanges.

How do I start a return?

What items are returnable? 

The product I received is damaged!

If the purchased item is faulty, reach out to us within 7 days of the delivered date so we can make it right.

Can items be exchanged?

Yes! You can exchange your item for another size or color. Once the exchange request is approved, the replacement item will be shipped to you.

 

Who is responsible for return shipping charges?

The customer is responsible for a $5 flat return fee, except in the following circumstances:

What are the refund options?

The following refund options are supported:

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. The refund request will be processed within 5 - 7 working days after approval.

More questions?

Please reach out to [email protected]